Elections
Instead of having The Boss Decide™, use this facilitation method to make the wisest decision possible with the minimum amount of preparation and politics.
Role-Based Team Structure
Role-Based Team Structure is the best way to articulate expectations for your team. It provides durability, flexibility, and clarity. It builds a playbook for running your team. But perhaps most importantly, it helps divvy up the work in a more equitable, sane way.
Strategic Compression
Strategic Compression is a way to improve the usability of strategic thought. If your business, project, function, division or team are facing high uncertainty, you need an adaptable, usable approach.
The Trouble With Hierarchy
Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.
John Collison on Stripe's Org Design
Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.
Five Org Design Things N° 4
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
NBX GP of Cross 2019
One of my last CX races ever was probably my all-time favorite.