Several years ago, we worked with a senior leadership team of a large, complex regional organization with dozens of locations and tens of thousands of employees.
The CEO came to us with a problem:
"We're doing everything we can to empower people. They just don't want to take responsibility."
A tool that helps managers and individual contributors design systems that get better performance out of dual-reporting roles.
Turns out it's about learning, all the way down: How basic technologies shift strategy; Microsoft's org structure research; X-Teams; building Service Design capability; democracy at work
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.
Collaboration edition! Yumemi’s org design; Collaboration is dead; Elbows of data; How to make good documents; How to run good workshops
