Turns out it's about learning, all the way down: How basic technologies shift strategy; Microsoft's org structure research; X-Teams; building Service Design capability; democracy at work
Five ideas or pieces of news that I found around the internet. With a bit of commentary, a link, or a file. A lot of this stuff is from my old blog(s), so some of it is old! But I checked recently, and it's all still pretty up-to-date.15 Posts
Collaboration edition! Yumemi’s org design; Collaboration is dead; Elbows of data; How to make good documents; How to run good workshops
The 95th percentile isn’t that impressive; how DRIs worked at Apple; Effective leaders decide about deciding; Rooting out bias in decisions; AI and interest rates
Excess management, Big-biz hiring stall, AI for organizing, Issues at Salesforce, and my thoughts on carve-outs 'n' central services.
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
Chick-Fil-A; The Agency Problem; NFL broadcasters; The Unsexy Side of Responsiveness; Amazon Fulfillment Centers
Conditions for a team; Measuring team effectiveness; Chautauqua; New customer relationships mean new responsibilities; Why do companies exist; The Shift Index.
Handelsbanken; Cross-subsidy; Regulatory capture; The origins of Venmo; Goldman Sachs.
Expensive communications loops; Edgerati; Leaders are awesome; The purpose of Gawker; Apple's operational effectiveness.
Laws for spacecraft design; Competing with Excel; The original iPhone prototype; Build boring features; Your app is making me fat; Rants on the future of interaction design; Why publishers hate iOS7; Big things start as toys
Nine barriers to change; Nudges; Scalable learning; Learning at scale; McDonald's & Walmart are software.
Super Bowl spending; Robots; Defining Strategy; Loyalty Cards r Bad; Disruption & Airbnb; How to win championships.