These resources (which include the content from the book, and where appropriate, downloadable tools) are only available to folks who have purchased the book. Get in touch if you’d like access.

Start every meeting with a bit of data

It’s a struggle to maintain consistent focus on what’s most important. Most teams will track a handful of data points about their work or their business, while lacking a reliable approach to regularly reviewing and acting on this information. As a result, important signals get lost in the noise of daily operations, and teams drift from their intended practices and goals.

The metrics review pattern creates a deliberate space for teams to assess their performance, adherence to key practices, and progress toward objectives. When you stick to it, it is one of the most powerful forcing functions I’ve experienced for honest course correction.