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Make feedback nonbinding to get more feedback
There are two dysfunctional extremes of decision-making: autocratic control where leaders make all key decisions and consensus-seeking that paralyzes action through endless discussion. Both approaches waste the collective intelligence of the organization while creating frustration and disengagement. Teams need a way to make decisions that balances individual autonomy with collective wisdom.
Advice is a middle path—one that preserves individual agency while ensuring decisions benefit from diverse perspectives and organizational knowledge. It creates the conditions for both the empowered action and thoughtful consideration that result in teams that do the right thing (26).