Use DICE instead of RACI

RACI is vague, hard to use, and reinforces the "what the hell is happening here" status quo. DICE is specific, easy to use, and shines a bright light on dysfunction.

Scheduling at Black Glass

I adore shared scheduling as a tool for designing business. tl;dr At Black Glass we're synchronizing five "office closed" weeks and four mandatory (at a minimum!) weeks of PTO.

Elections

Instead of having The Boss Decide™, use this facilitation method to make the wisest decision possible with the minimum amount of preparation and politics.

Role-Based Team Structure

Role-Based Team Structure is the best way to articulate expectations for your team. It provides durability, flexibility, and clarity. It builds a playbook for running your team. But perhaps most importantly, it helps divvy up the work in a more equitable, sane way.

Strategic Compression

Strategic Compression is a way to improve the usability of strategic thought. If your business, project, function, division or team are facing high uncertainty, you need an adaptable, usable approach.

Software for Scaled Organizing

TL;DR: PowerPoint is a terrible tool for organization design, and we need a trusted alternative designed to match our values. And, sorry, leader-owned maps of reporting lines aren't the answer.

The Trouble With Hierarchy

Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.

John Collison on Stripe's Org Design

This is probably one of the best things I've listened to on the opportunity for Organization Design in the Financial Services space. It's a podcast from Investor's Field Guide, and at the surface is about how Stripe thinks about investing its capital into growth, and generally about running businesses. I

Less Strategy, More Structure

Explaining why big, transformative top-down projects never seem to work, and two simple recommendations to fix the glitch: less strategy; more structure.