Pace Layers for Organization
Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct. Enjoy!
Structure is the deepest variable in organizational life. Most everything else here points back to it.
Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct. Enjoy!
TL;DR: PowerPoint is a terrible tool for organization design, and we need a trusted alternative designed to match our values. And, sorry, leader-owned maps of reporting lines aren't the answer.
Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.
Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.
Explaining why big, transformative top-down projects never seem to work, and two simple recommendations to fix the glitch: less strategy; more structure.
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
Decentralized justice systems... might be the future of corporate governance?
The truth about most organizations, especially the big ones, is that they're structurally quite fast-moving and dynamic.
The correct answer to a question about the level of distributed authority doesn't just respond to the will of the people, or to some theoretical norm – it has to be in conversation with the market dynamics of the industry and the company's position in that market.
When we surveyed a bunch of organizations, we found that effectiveness was correlated with leadership helping create networks within the org.
Several years and one company ago, I found myself in a mid-project meeting with a group of clients from a large hospitality company. We were sat in an innovation room that could have been plucked directly from the d.School – every single furnishing came from their catalog. Sitting at
Governance is recorded as either Roles or Policies. All of it is changeable with data on a cycle-by-cycle cadence, at open, facilitated Governance Meetings. Policies apply to teams that create them, and to any sub-teams. Everything else is up to your best judgement.
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