Netflix, Democracy, and ~Operational Excellence
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.
Structure is the deepest variable in organizational life. Most everything else here points back to it.
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.
Collaboration edition! Yumemi’s org design; Collaboration is dead; Elbows of data; How to make good documents; How to run good workshops
Platform teams are an alternative to matrix orgs and siloed, repetitive SBUs.
TLDR: Activist investors want lean SBUs, and they don't love that matrix
A few standout practices: Opacity; Outsourcing for stronger internal networks; Deep technical reviews of ongoing programs.
Last year I was on a podcast with my friends at Zappi, and we got to talking about matrix orgs – there's an old bug inside the system, and it'll never go away.
Because of course it does. That said, here's some research you can show your boss.
Excess management, Big-biz hiring stall, AI for organizing, Issues at Salesforce, and my thoughts on carve-outs 'n' central services.
I think it's because of org structure and approval processes. Implications for marketing organizations abound.
People love Skills-Maturity Matrices, and with good reason – they help bring clarity to next steps and learning opportunities. We can make them better by applying Pace Layers to them. Here's how.
Centralization isn't a good thing or a bad thing. It's a pendulum that swings back and forth, and the key is to centralize and decentralize with intention. And to learn from what you've done.
Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct. Enjoy!
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