The End of Role Clarity
Role clarity is a symptom of relational poverty, and small team with real trust are going to out-deliver our absorptive capacity unless we do...something.
Roles
Notes on roles, role design, and why I generally argue for _teams_ over _roles_ over _souls._
18 posts
The Unbundling of the CFO at Coke
Coca‑Cola is radically reshaping how it leads and innovates to accelerate digital transformation and better connect with consumers—shaking up top roles and creating an entirely new executive seat to unify tech and strategy.
Enterprise AI is getting stuck on people
AI AI AI but also can we pour one out for Mark Carney's historic speech? Hoping saner impulses prevail and as an IR major I'm very bummed about all the Melian Dialogue stuff of late.
Introducing ccccharter
I built a living Team Charter tool because PowerPoint is where org design goes to die
The Changemaker's Skills Maturity Matrix
This development tool is designed to give change-agents inside organizations clarity into their path forward, help them define and deepen strengths, and maybe give us some shared language about what we do.
High-quality mission: necessary but not sufficient
Here are four ways teams can go astray even if they have a fantastic, visionary mission – and what you can do about it.
How to Improve Team Performance
So you want to improve the performance of your team? Start with good team design. I started doing this method with clients and teams in 2013? 2014? and it’s still the undisputed champ.
Use DICE instead of RACI (Video)
Don't use a RACI. If you must use something like it, use DICE (Decides, Informs, Consults, Executes). It's easier to understand, and shines a brighter spotlight on problems.
The Matrix Design Canvas
A tool that helps managers and individual contributors design systems that get better performance out of dual-reporting roles.
Five Org Design Things N° 6
The 95th percentile isn’t that impressive; how DRIs worked at Apple; Effective leaders decide about deciding; Rooting out bias in decisions; AI and interest rates
The State of Teaming: Most are bad. Some are really, really good
Researchers examined +200k teams to see how performance is distributed. There's a LOT of poor-performing teams, and a lot more exceptional teams than expected!
Skills Maturity Matrix + Organizational Pace Layers
People love Skills-Maturity Matrices, and with good reason – they help bring clarity to next steps and learning opportunities. We can make them better by applying Pace Layers to them. Here's how.