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The Matrix Design Canvas
A tool that helps managers and individual contributors design systems that get better performance out of dual-reporting roles.
Five Org Design Things N° 8
Turns out it's about learning, all the way down: How basic technologies shift strategy; Microsoft's org structure research; X-Teams; building Service Design capability; democracy at work
Netflix, Democracy, and ~Operational Excellence
Why Netflix's approach to complexity – going all the way back to 2001 – creates better results.