Clay Parker Jones

Clay Parker Jones

I lead Organizational Design at Airbnb. Previously: August, Undercurrent.

Speaking

The Founding Flaw of Matrix Organizing

Last year I was on a podcast with my friends at Zappi, and we got to talking about matrix orgs – there's an old bug inside the system, and it'll never go away.

Jan 11, 2023 4 min read
Radar

Shopify's Meeting Diet

Shopify cancelled 76,500 hours of meetings. I think that's great.

Jan 9, 2023 3 min read
Five Things

Five Org Design Things N° 5

Excess management, Big-biz hiring stall, AI for organizing, Issues at Salesforce, and my thoughts on carve-outs 'n' central services.

Jan 8, 2023 5 min read

The Great Managerial Transfer

The coming transfer from hierarchies of individuals to networks of teams, an exploration of executive comp, and a look back to the 1950s.

Jan 6, 2023 4 min read

Disruption is on Decline

I think it's because of org structure and approval processes. Implications for marketing organizations abound.

Jan 5, 2023 4 min read

Are.na's About Page

Are.na is a place to collect content and work on ideas in private or with others – and their About Page is as good as I've seen.

Jan 3, 2023 1 min read
Radar

Skills Maturity Matrix + Organizational Pace Layers

People love Skills-Maturity Matrices, and with good reason – they help bring clarity to next steps and learning opportunities. We can make them better by applying Pace Layers to them. Here's how.

Dec 6, 2022 4 min read
Essays

Centralization (For Marketers)

Centralization isn't a good thing or a bad thing. It's a pendulum that swings back and forth, and the key is to centralize and decentralize with intention. And to learn from what you've done.

Nov 30, 2022 5 min read
Essays

Pace Layers for Organization

Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct. Enjoy!

Apr 26, 2022 4 min read
Radar

Use DICE instead of RACI

RACI is vague, hard to use, and reinforces the "what the hell is happening here" status quo. DICE is specific, easy to use, and shines a bright light on dysfunction.

Feb 11, 2022 3 min read