Clay Parker Jones

Clay Parker Jones

I lead Organizational Design at Airbnb. Previously: August, Undercurrent.

Management Economics Culture

The Great Managerial Transfer

The coming transfer from hierarchies of individuals to networks of teams, an exploration of executive comp, and a look back to the 1950s.

Structure Teams Economics

Disruption is on Decline

I think it's because of org structure and approval processes. Implications for marketing organizations abound.

Brand Strategy Culture

Are.na's About Page

Are.na is a place to collect content and work on ideas in private or with others – and their About Page is as good as I've seen.

Roles Structure Culture

Skills Maturity Matrix + Organizational Pace Layers

People love Skills-Maturity Matrices, and with good reason – they help bring clarity to next steps and learning opportunities. We can make them better by applying Pace Layers to them. Here's how.

Brand Strategy Structure Transformation

Centralization (For Marketers)

Centralization isn't a good thing or a bad thing. It's a pendulum that swings back and forth, and the key is to centralize and decentralize with intention. And to learn from what you've done.

Org Design Structure Vision

Pace Layers for Organization

Pace Layers help visualize, distinguish, and discuss different kinds of work and teams within an organization. Here, I bring together a bunch of great thinking into a single construct. Enjoy!

Decision Making Roles

Use DICE instead of RACI

RACI is vague, hard to use, and reinforces the "what the hell is happening here" status quo. DICE is specific, easy to use, and shines a bright light on dysfunction.

Culture Meetings

Scheduling at Black Glass

I adore shared scheduling as a tool for designing business. tl;dr At Black Glass we're synchronizing five "office closed" weeks and four mandatory (at a minimum!) weeks of PTO.

Org Design Structure Artificial Intelligence

Software for Scaled Organizing

TL;DR: PowerPoint is a terrible tool for organization design, and we need a trusted alternative designed to match our values. And, sorry, leader-owned maps of reporting lines aren't the answer.

Structure Power Leadership

The Trouble With Hierarchy

Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.

Structure Teams Economics

John Collison on Stripe's Org Design

Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.