A City Is Not a Computer: Other Urban Intelligences
Don't treat human systems (exclusively) as engineering problems.
Clay Parker Jones
I lead Organizational Design at Airbnb. Previously: August, Undercurrent.
INSEAD: AI Changes the Org Chart
It is an article of faith among technologists that artificial intelligence will make workers more productive. A new field experiment suggests it may do something more interesting: make them more social.
The Decision Bottleneck
More flattening, more information, not a ton of good practice around decision-making.
Structure Is Not Organization
Going back to the archives with the original attempt to join hard and soft elements of organization design. Also, I missed a day. Oops!
Divisions as Differentiators
Every (big-ish) box on your org chart should have a connection to your strategy. (Almost missed today due to bad wifi on my United Flight.)
The Unbundling of the CFO at Coke
Coca‑Cola is radically reshaping how it leads and innovates to accelerate digital transformation and better connect with consumers—shaking up top roles and creating an entirely new executive seat to unify tech and strategy.
Great Leaders are Great Followers
...an unpopular and uncomfortable truth for the already powerful. Also: is followership a _stage_ of development or truly a permanent practice? Probably the latter, but how do we reinforce that?
Anthropic’s AI constitution is an exercise in rule-of-law governance
I solemnly swear that this is not an international relations blog, nor is it an AI blog, but THINGS ARE HAPPENING
Enterprise AI is getting stuck on people
AI AI AI but also can we pour one out for Mark Carney's historic speech? Hoping saner impulses prevail and as an IR major I'm very bummed about all the Melian Dialogue stuff of late.
AI and Obsolescence: Anthropic Research
Anthropic's research into Claude Code may signal the end of ideas like "role clarity" and "opportunities for growth and development." Is that a good thing?
Introducing ccccharter
I built a living Team Charter tool because PowerPoint is where org design goes to die
The Hidden Patterns Gift Guide
Gifts for the systems thinker/tinker-er in your life. Or for yourself, if you fit that description!