Bonuses At August

Occasionally in the course of running our business, we will create excess profits. Excess? Profits? I thought we were a for-profit business! Turns out you can have too much profit. For example, if you’re not expecting to have a…

Type 2 Organizations

Spencer shared the following quote with me last week, from Jeff Bezos’ most recent annual letter: Some decisions are consequential and irreversible or nearly irreversible — one-way doors — and these decisions must be made methodically, carefully, slowly, with great deliberation and…

Scheduling at Undercurrent

Standardizing timing changes everything. Scheduling and resourcing used to be a complete mess at Undercurrent. Individuals and teams would be double- and triple-booked some weeks, while their colleagues had nothing to do. Building a team required hours of concerted effort:…