Elections
Instead of having The Boss Decide™, use this facilitation method to make the wisest decision possible with the minimum amount of preparation and politics.
I'm an organization designer at Black Glass. I was a Co-Founder of August, and the Managing Partner of Undercurrent.
Instead of having The Boss Decide™, use this facilitation method to make the wisest decision possible with the minimum amount of preparation and politics.
Role-Based Team Structure is the best way to articulate expectations for your team. It provides durability, flexibility, and clarity. It builds a playbook for running your team. But perhaps most importantly, it helps divvy up the work in a more equitable, sane way.
Strategic Compression is a way to improve the usability of strategic thought. If your business, project, function, division or team are facing high uncertainty, you need an adaptable, usable approach.
Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.
Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
One of my last CX races ever was probably my all-time favorite.
The PSX is every bit the hyper-specific cross machine that I’d hoped it would be. It's also much lighter than you'd think.