Clay Parker Jones

11 22 11 Strategy Structure Decision Making

On Systems & Strategy

High-quality strategies in ecosystems offer four things: loud feedback; flexibility in acceptable outcomes; shared indicators for failure and success; recognized connection points.

08 29 11 Brand Strategy Culture

So I’ve been thinking a bit about loyalty over the past few months. More or less, I was thinking that a new, cool perspective on loyalty programs could be made up of three important parts: 1. A part that gets people to do things with and for each other

07 14 11 Roles Culture Leadership

Building People

Something I wrote but never hit publish on, back in 2011. It’s funny to read this now with the benefit of 10 more years experience and think — yeah, I still mostly believe this stuff!

05 20 11 Structure Governance Transformation

Skunkworks

To spare you the extreme displeasure of going to the Lockheed Martin site to find the operating principles behind the O.G. Skunkworks, I’ve pasted them below. The bolding is mine. 1. The Skunk Works manager must be delegated practically complete control of his program in all aspects. He

05 11 11 Org Design Structure Governance

Principles for Pattern Implementation

The following seven principles are from a book called A Pattern Language by Christopher Alexander et al., and they describe the method by which builders should implement the “patterns” laid out in subsequent chapters of the book. The patterns used by the book are essentially design guidelines, and they range

02 14 11 Strategy Decision Making

Write Issue Trees

Sorta classic that in 2011, I was blogging about diagnosing business problems on Valentine's Day.

11 08 10 Transformation Culture Economics

Krakatoa and Institutional Anxiety

I got back to reading Krakatoa this week – I’ve been about halfway through the book for a couple years now – and I’ve stumbled across a rather interesting passage. Bold emphases are mine, but you prolly knew that already; can’t think of the last time I saw bold