Where org design meets incentives, markets, and the economics of how work actually gets done.
Why do founders behave so poorly? Why do they struggle to distribute authority? Why is it so hard for employees to have their voices heard, for their good data from the edge of the organization to be incorporated into decisions? I believe all of this stems from asymmetrical risk. Almost
At the beginning, August had two key goals: making a significant contribution to human productivity growth; being the fuel for meaningful innovation.
Using Amazon as a way to understand what works, what doesn’t, and what’s got to change.
How self-organization helped a small consultancy grow revenue, profitability, and engagement – all at the same time.
Are organizations degrading the human experience, or are they poised to accelerate our progress toward dignity and achievement in the 21st century? Yes.
Chick-Fil-A; The Agency Problem; NFL broadcasters; The Unsexy Side of Responsiveness; Amazon Fulfillment Centers
For every dollar spent on hardware, companies need to spend nine dollars in software, training, and business process redesign. (I think that's way low.)
I very much enjoyed this article from the FT. I am not the first person to worry about the joint-stock company. Adam Smith, founder of modern economics, argued: “Negligence and profusion . . . must always prevail, more or less, in the management of the affairs of such a company.” His concern is
Handelsbanken; Cross-subsidy; Regulatory capture; The origins of Venmo; Goldman Sachs.
Whether or not AI eats your job has to do with three bottlenecks: Perception & Manipulation; Creative Intelligence; Social Intelligence.
There’s a lot of back-and-forth on the internet about the value of banners, the value of social, and whether or not it’s a good idea generally to advertise on the internet. I’m not sure where we’ll all come down on this – ultimately I think we all
From the chronicles of “Easier Said Than Done, Airline Edition”: five lessons on innovation and the future of organizing.
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