Join the Revolution
When every business becomes a consumer, and every consumer becomes a business, we’ll be forced to confront the fact that 50% of our waking hours just don't make sense anymore.
Culture
Culture is downstream of structure. Posts on why the "fix the culture" reflex usually fails, and what to try instead.
51 posts
Core Protocols
Most employees give themselves over to a set of rules that govern their day-to-day corporate existence. How good are those rules?
Five Org Design Things N° 1
Nine barriers to change; Nudges; Scalable learning; Learning at scale; McDonald's & Walmart are software.
Five Practical Things N° 1
Rules for Critique Tools for thinkingAn excerpt from Daniel Dennett’s new book, Intuition Pumps and Other Tools for Thinking, outlines seven of Dennett’s tools for thikottke.orgJason Kottke These basically work for feedback, too. Copying mostly whole-cloth from Kottke until the book he references magically appears via Prime.
The Undercurrent Skills Maturity Matrix
This development tool is designed to give strategists clarity into their path forward, help them define and deepen strengths, and give managers a way to guide their directs.
Complex Good
Build discoverable complexity (otherwise known as interestingness) into your business and brand.
The Awesome Science of Cheetos
Lots of interesting stuff lately on the internet about food. The first is from the trailing end of a meandering piece on The Awl about a “McWorld” in Times Square. The author is suggesting the eponymous fast-food giant build a Disneyland/Mecca for Big Mac lovers in NYC, with a
Five Strategy Things N° 3
Guess the source of this slide; Empathy; Seinfeld on Jokecraft; Flight Manual for the U2; Interestingness defined.
Integrating Loyalty
So I’ve been thinking a bit about loyalty over the past few months. More or less, I was thinking that a new, cool perspective on loyalty programs could be made up of three important parts: 1. A part that gets people to do things with and for each other
Building People
Something I wrote but never hit publish on, back in 2011. It’s funny to read this now with the benefit of 10 more years experience and think — yeah, I still mostly believe this stuff!
Krakatoa and Institutional Anxiety
I got back to reading Krakatoa this week – I’ve been about halfway through the book for a couple years now – and I’ve stumbled across a rather interesting passage. Bold emphases are mine, but you prolly knew that already; can’t think of the last time I saw bold
On Super-Users and Self-Selecting Networks
Digital Media isn't Mass Media for Cheap Desire Paths: Branding for Digital Lives Two decks that you probably ought to read. The first is from Bud Caddell. It's about a better perspective for businesses to take in their approach to goal-setting for the web. Key takeaway: