Culture

Culture is downstream of structure. Posts on why the "fix the culture" reflex usually fails, and what to try instead.

51 posts
Structure Governance Culture

Why Does DARPA Work?

A few standout practices: Opacity; Outsourcing for stronger internal networks; Deep technical reviews of ongoing programs.

Roles Decision Making Culture

Five Org Design Things N° 6

The 95th percentile isn’t that impressive; how DRIs worked at Apple; Effective leaders decide about deciding; Rooting out bias in decisions; AI and interest rates

Meetings Culture

Shopify's Meeting Diet

Shopify cancelled 76,500 hours of meetings. I think that's great.

Management Economics Culture

The Great Managerial Transfer

The coming transfer from hierarchies of individuals to networks of teams, an exploration of executive comp, and a look back to the 1950s.

Brand Strategy Culture

Are.na's About Page

Are.na is a place to collect content and work on ideas in private or with others – and their About Page is as good as I've seen.

Roles Structure Culture

Skills Maturity Matrix + Organizational Pace Layers

People love Skills-Maturity Matrices, and with good reason – they help bring clarity to next steps and learning opportunities. We can make them better by applying Pace Layers to them. Here's how.

Culture Meetings

Scheduling at Black Glass

I adore shared scheduling as a tool for designing business. tl;dr At Black Glass we're synchronizing five "office closed" weeks and four mandatory (at a minimum!) weeks of PTO.

Structure Culture Transformation

Rethinking Dynamism

The truth about most organizations, especially the big ones, is that they're structurally quite fast-moving and dynamic.

Culture Values

Onward!

I've left August to join R/GA. Some reasons why, along with a few thoughts on consulting.

Org Design Structure Culture

Assessing Performance in Responsive Orgs

When we surveyed a bunch of organizations, we found that effectiveness was correlated with leadership helping create networks within the org.

Transformation Culture Structure

The Trouble With Innovation

Several years and one company ago, I found myself in a mid-project meeting with a group of clients from a large hospitality company. We were sat in an innovation room that could have been plucked directly from the d.School – every single furnishing came from their catalog. Sitting at the