Change Management

Most change programs fail because they treat structure as a constant. Notes on what works when you stop pretending the org chart is fixed.

3 posts
Videos Change Management

Kotter v. Prosci v. Lippitt-Knoster

A quick look at two change management models that are good for consultants and bad for companies, and one good one that you should actually use.

Transformation Teams Change Management

Small Experiments With Radical Intent

Several months back, Erica and I were doing an introductory session with a Global Operations team inside of one of August's larger clients. We started with a quick retrospective to understand the issues facing the team. Along with the usual teaming stuff, we noticed an issue that, for

Change Management Transformation Culture

Change Activism

“Change Activism” has been a handy if hard-to-use phrase to help me frame how I view change in an organizational context.[1] We invite teams to try simple practices that make it easier for them to change actively, on-purpose, and informed by user data. When these practices work for teams,