Quick lists of five.
Selling personal super-intelligence; trust & safety heading for the exits; raw compute vs. the junk drawer; Wall Street loves shrinking payrolls; the first targets are email jobs
Krugman on enshittification; a mission-driven reset at Microsoft; how Y2K wasn't a thing because of massive multiplayer cooperation; Medium's reboot story; Figma's S-1
Pattern languages and org analysis; RTO is bad, even if offices are good; old maps made 3D; diverging values worldwide; exit interviews
Challenges facing creativity; owning ideas from beginning to end; opinionated palettes; are we doing zines again?; randomness that didn’t fit in the first four categories
Organizational health essential for firm performance; Avinsa; the heat death of Google; team performance research; platform teams @ PepsiCo
Turns out it's about learning, all the way down: How basic technologies shift strategy; Microsoft's org structure research; X-Teams; building Service Design capability; democracy at work
Collaboration edition! Yumemi’s org design; Collaboration is dead; Elbows of data; How to make good documents; How to run good workshops
The 95th percentile isn’t that impressive; how DRIs worked at Apple; Effective leaders decide about deciding; Rooting out bias in decisions; AI and interest rates
Excess management, Big-biz hiring stall, AI for organizing, Issues at Salesforce, and my thoughts on carve-outs 'n' central services.
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
Chick-Fil-A; The Agency Problem; NFL broadcasters; The Unsexy Side of Responsiveness; Amazon Fulfillment Centers
Conditions for a team; Measuring team effectiveness; Chautauqua; New customer relationships mean new responsibilities; Why do companies exist; The Shift Index.
Handelsbanken; Cross-subsidy; Regulatory capture; The origins of Venmo; Goldman Sachs.
Expensive communications loops; Edgerati; Leaders are awesome; The purpose of Gawker; Apple's operational effectiveness.
Laws for spacecraft design; Competing with Excel; The original iPhone prototype; Build boring features; Your app is making me fat; Rants on the future of interaction design; Why publishers hate iOS7; Big things start as toys
Nine barriers to change; Nudges; Scalable learning; Learning at scale; McDonald's & Walmart are software.
Super Bowl spending; Robots; Defining Strategy; Loyalty Cards r Bad; Disruption & Airbnb; How to win championships.
Guess the source of this slide; Empathy; Seinfeld on Jokecraft; Flight Manual for the U2; Interestingness defined.
Why prizes work; Why games are good for the world; Smaller is better; Millennial alter egos; Post-digital briefs.
Publicness is now free; Influencers are fickle; Moscow traffic; Game designs; Playing time is oxygen.