Use DICE instead of RACI
RACI is vague, hard to use, and reinforces the "what the hell is happening here" status quo. DICE is specific, easy to use, and shines a bright light on dysfunction.
Clay Parker Jones
I lead Organizational Design at Airbnb. Previously: August, Undercurrent.
Scheduling at Black Glass
I adore shared scheduling as a tool for designing business. tl;dr At Black Glass we're synchronizing five "office closed" weeks and four mandatory (at a minimum!) weeks of PTO.
Software for Scaled Organizing
TL;DR: PowerPoint is a terrible tool for organization design, and we need a trusted alternative designed to match our values. And, sorry, leader-owned maps of reporting lines aren't the answer.
The Trouble With Hierarchy
Hierarchy lets leaders learn more; it pushes the org to learn about itself, not about customers; it creates busywork. A network of teams is the answer.
John Collison on Stripe's Org Design
Three takeaways: the power of small, coherent teams; speed as a quality of life metric; focusing on the value of the marginal team.
Less Strategy, More Structure
Explaining why big, transformative top-down projects never seem to work, and two simple recommendations to fix the glitch: less strategy; more structure.
Five Org Design Things N° 4
Tesla and vertical integration; hotels and the theory of the firm; Shipt dystopia; Range's newest raise; digital service.
Aragon Court & Decentralizing Justice
Decentralized justice systems... might be the future of corporate governance?
Rethinking Dynamism
The truth about most organizations, especially the big ones, is that they're structurally quite fast-moving and dynamic.
NBX GP of Cross 2019
One of my last CX races ever was probably my all-time favorite.
New Bike Day: Moots Psychlo-X
The PSX is every bit the hyper-specific cross machine that I’d hoped it would be. It's also much lighter than you'd think.
Onward!
I've left August to join R/GA. Some reasons why, along with a few thoughts on consulting.