These resources (which include the content from the book, and where appropriate, downloadable tools) are only available to folks who have purchased the book. Get in touch if you’d like access.
Waiting for symptoms is a symptom
Operating in cycles of crisis and recovery, with teams pushing through challenges until they break down or burn out, seems normal to most. It’s only normal because traditional management approaches rely on lagging indicators like turnover, engagement surveys, or productivity metrics that surface issues only after damage is done. By then, fixing problems requires significant time and resources, and valuable team members may already be lost.
The health of a team—its resilience, engagement, and capacity to deliver—needs continuous monitoring and adjustment. This is especially crucial in environments where the pace of change is increasing, and teams face constantly shifting demands and pressures.