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If your kitchen is too tidy, nobody’s gonna help you cook
Knowledge work happens behind closed doors, with outputs emerging only when deemed ready. Documents hide in personal folders, decisions in private messages, and work slides into a series of big reveals.
Duplication of effort (the real source of waste!).
Slow feedback cycles.
An endless stream of “can you share that doc with me?” messages.
These are self-imposed bottlenecks that we have to fix ourselves.
Therefore…
Make work accessible from the start. Default to open, shared workspaces where everything is visible to the team. Treat private work as the exception that requires justification, not the rule.