Clay Parker Jones

Clay Parker Jones

I lead Organizational Design at Airbnb. Previously: August, Undercurrent.

Governance Org Design

Four Holacracy Misses

Four things to reconsider about Holacracy: confusing word choices, a legalistic constitution; heavy dogma; a closed-source codebase.

Strategy Structure

Five Technology Things N° 1

Laws for spacecraft design; Competing with Excel; The original iPhone prototype; Build boring features; Your app is making me fat; Rants on the future of interaction design; Why publishers hate iOS7; Big things start as toys

Governance Org Design Decision Making

Four Holacracy Keepers

Four key things to keep from years practicing Holacracy: Rule of Law; Continuous Participatory Reorganization; Structured Decisions; Defined Output Formats.

Teams Culture Governance

Core Protocols

Most employees give themselves over to a set of rules that govern their day-to-day corporate existence. How good are those rules?

Transformation Culture Artificial Intelligence

Five Org Design Things N° 1

Nine barriers to change; Nudges; Scalable learning; Learning at scale; McDonald's & Walmart are software.

Strategy Values

Worse Is Better

I was familiar with “Weniger aber besser”. But until I started diving into Linux vs. Unix (as a result of my week in Vegas) I’d never heard of “Worse is Better.” It’s a concept in software engineering that indicates an inverse relationship between quality and functionality (more functionality

Culture Decision Making

Five Practical Things N° 1

Rules for Critique Tools for thinkingAn excerpt from Daniel Dennett’s new book, Intuition Pumps and Other Tools for Thinking, outlines seven of Dennett’s tools for thikottke.orgJason Kottke These basically work for feedback, too. Copying mostly whole-cloth from Kottke until the book he references magically appears via

Strategy Brand Strategy

Five Strategy Things N° 4

Super Bowl spending; Robots; Defining Strategy; Loyalty Cards r Bad; Disruption & Airbnb; How to win championships.

Roles Culture Structure

The Undercurrent Skills Maturity Matrix

This development tool is designed to give strategists clarity into their path forward, help them define and deepen strengths, and give managers a way to guide their directs.

Brand Strategy Culture Strategy

Complex Good

Build discoverable complexity (otherwise known as interestingness) into your business and brand.

Strategy Leadership

Forty Business Tips

These are all really two tips: focus on service and execution; if it’s not working, get out.

Decision Making Governance Meetings

Objection Criteria & Strategy Reviews

Along with a few other folks in the UC “Management” crew, I spent Monday and Tuesday learning about Holacracy. It’s an interesting organizing idea that deserves a much longer set of posts, but the five-second version is that it’s a explicitly structured, distributed-authority, adaptive decision-making